Telephone Cable Stranding Machine | 1922
How CX Testing Transformed an IT Engineer's Life Imagine this: It’s late on a Friday evening, and…
January 1st, 2025
#product
Customer experience (CX) is the backbone of any successful business, and your Contact Center or IVR…
December 31st, 2024
In today’s digital landscape, security is more important than ever. As cyberattacks become…
November 25th, 2024
According to Gartner , quality Customer Experience (CX) is the most critical component of a…
August 19th, 2024
In our era of remote work and digital engagement, telephone town halls have reemerged as a powerful…
July 18th, 2024
Effective communication is a cornerstone of success in today’s fast-paced and highly competitive…
June 16th, 2024
Comparing Programmable Voice Providers How do you know which Programmable Voice provider is the best…
June 4th, 2024
Appointment Reminder text messages (SMS) can be sent to customers to remind them of upcoming…
June 2nd, 2024
What is serverless call control? Serverless call control in a Communications Platform as a Service…
May 31st, 2024
In today's interconnected world, the advantages of global reach in communication infrastructure are…
May 14th, 2024
Whether you’re locked in a long-term contract you’re starting to regret or paying exorbitant monthly…
April 26th, 2024
START. STOP. HELP. In the complex world of SMS campaigns and 10DLC, registering new brands with The…
February 29th, 2024
“Batch” in telecommunications refers to the process of delivering large volumes of SMS or phone…
February 16th, 2024
How 10DLC Benefits Business 10DLC allows businesses to add SMS (text messaging) to their local phone…
February 5th, 2024
What you need to know about 10DLC compliance Ten Digit Long Code (10DLC) compliance standards are in…
January 11th, 2024
In order to maintain Ten Digit Long Code (10DLC) compliance, companies sending SMS messages to…
10DLC Trust Scores and Throughput 10DLC is a much-needed standard for the industry in order to…
What does 10DLC mean? 10DLC stands for Ten Digit Long Code (10DLC) and is an industry-led solution…
December 14th, 2023
Disaster Recovery for Microsoft Teams Phone Ensuring your customers have uninterrupted communication…
November 18th, 2023
Comparing Programmable Messaging Providers Identifying the right messaging provider is difficult. On…
October 5th, 2023
As a great philosopher once said, it’s all about the Benjamins. And, while Microsoft Teams has…
September 29th, 2023
The health of your telecommunications shouldn’t be a black box. Unfortunately, traditional telecom…
September 6th, 2023
Voxology for Education The education sector’s need for secure, scalable and programmable cloud…
August 16th, 2023
Voxology for Healthcare Few industries have more at stake when it comes to their communications…
July 28th, 2023
To be a Campaign Service Provider (CSP) or not to be... The quick answer: if you’re providing SMS or…
July 21st, 2023
Voxology is the carrier for the modern enterprise. Our simple mission is to make enterprise-grade…
July 12th, 2023
Voxology is the premiere Direct Routing choice for enterprise customers of Microsoft Teams. The…
May 19th, 2023
Bring Your Own Carrier to Microsoft Teams // Voxology Voxology integrates with Microsoft Teams Phone…
April 26th, 2023
Voxology is the premier cloud communications platform designed for SaaS applications. We believe…
March 15th, 2023
What’s In A Phone Number? A Lot! Delivering great customer experience over the phone is often an…
February 9th, 2023
Encrypting voice communications is a critical addition to your security strategy in a post-Covid…
January 19th, 2023
Site Reliability Engineering (SRE) is a culture thing. SRE shouldn’t be treated as a generic set…
January 11th, 2023
Emergencies happen. When they do, a quick and efficient response time is critical to mitigating…
November 23rd, 2022
Call Recording gives you the power to easily record any call via Voxology’s Programmable Voice API…
October 26th, 2022
CNAM (Caller ID Name) is a telecommunications feature that enables the name registered to the phone…
July 14th, 2022
The Voxology Phone Number Information Lookup API goes beyond the basic functionality of caller id…
July 1st, 2022
Customer expectations have evolved as technology has brought the world to their fingertips. The days…
June 16th, 2022
When we think about harmony in a business setting, we might assume it means that two or more…
May 9th, 2022
The communications world is now full of “as a service” options. In the end, the traditional lines…
April 27th, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise. Usage…
April 19th, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise. Telecom…
March 16th, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise. Customer…
February 24th, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise…
February 4th, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise. Non…
January 27th, 2022
What if I told you there was a simple way to reduce your costs while increasing both customer AND…
December 16th, 2021
Interactive Voice Response (IVR) systems enable your customers to interact with your company in…
December 6th, 2021
As part of your Disaster Recovery (DR) and Business Continuity (BC) plan, non-traditional carriers…
November 17th, 2021
Are you still running your own telecom infrastructure? While there may be good reasons to continue…
November 10th, 2021
Telecom Fraud Fraud in telecom generally comes in three disgusting flavors. The first, and probably…
November 4th, 2021
In telecom, “pricing” and “costs” are two very distinct, and sometimes confused, things…
October 13th, 2021
Recent Events With one of our competitors experiencing extended outages due to a DDoS (distributed…
October 5th, 2021
Finding an edge over competitors is a major priority for any company, whether you’re a household…
September 22nd, 2021
According to Gartner, “By 2023, 90% of enterprises will leverage API-enabled CPaaS offerings as a…
September 9th, 2021
In the early 2000s, Jimmy Fallon played a recurring character, Nick Burns, on Saturday Night Live…
August 20th, 2021
The Law of Conservation of Complexity (aka Tesler’s Law) states that “every application has an…
August 4th, 2021
SMS alerts are text messages sent in both urgent and time-sensitive situations. Alerts may be…
June 30th, 2021
A Phone Number Information Lookup API allows you to look up details about a phone number with a…
June 24th, 2021
The way contact centers leverage technology has changed in recent years. Of course, as the tech…
June 16th, 2021
A2P 10DLC stands for Application to Person Ten Digit Long Code. This new industry development allows…
June 8th, 2021
What is Call Masking? Call Masking (aka Call Anonymization) uses proxy phone numbers, provided by a…
May 25th, 2021
What is Call Tracking? Call Tracking enables your business to know exactly where, and from which…
May 12th, 2021
CPaaS stands for Communications Platform as a Service. Similar to other Platforms as a Service (PaaS…
May 4th, 2021
STIR/SHAKEN, or SHAKEN/STIR, is a technology framework consisting of a suite of protocols designed…
February 17th, 2021
SIP Trunking enables phone calls to be sent and received through an IP network. In the past, the…
December 17th, 2020
Programmable Voice allows users to make, receive, and control phone calls using software…
September 23rd, 2020
Programmable Messaging allows a user to control the functionality and deployment of SMS and MMS…
August 31st, 2020
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