Telephone Cable Stranding Machine | 1922
We are thrilled to announce that Voxology has been honored with the Channel Vision Visionary…
June 7, 2024
#news
“Batch” in telecommunications refers to the process of delivering large volumes of SMS or phone…
February 16, 2024
#product
To be a Campaign Service Provider (CSP) or not to be... The quick answer: if you’re providing SMS or…
July 21, 2023
Hi All! Several new features and enhancements are now available in our API and Portal. PROGRAMMABLE VOICE // New Features & Enhancements 1. Call Transcription // New Service Voxology’s new Call Transcription service enables you to easily transcribe audio from any phone call placed or received via the Programmable Voice…
February 24, 2022
#release-notes
How non-traditional carriers are changing the communications landscape for the Enterprise. Communications How You Want It Traditional telecom carriers aren’t known for being flexible. In fact, you may have found your business needs and requirements taking a back seat to your communications provider’s preferences in…
February 4, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise. Non-traditional carriers are disrupting enterprise communications. What’s the difference between operating telecom the traditional way versus embracing what is now possible with a CPaaS like Voxology? It’s like driving a Tesla…
January 27, 2022
What if I told you there was a simple way to reduce your costs while increasing both customer AND employee satisfaction? Sounds too good to be true? It’s actually not. Screen Pops automatically bring up a caller’s information on your agent’s screen at the beginning of a call, leading to a more streamlined experience…
December 16, 2021
Interactive Voice Response (IVR) systems enable your customers to interact with your company in business-critical ways, and at all times of the day, using voice or the phone’s keypad. Companies of all sizes can benefit from IVRs, both internally by automating the flow of calls to their correct department, and…
December 6, 2021
As part of your Disaster Recovery (DR) and Business Continuity (BC) plan, non-traditional carriers, like Voxology, empower you to stay connected to your customers and staff when disaster strikes. And, unfortunately, no matter how well prepared you are, disaster will strike. Whether it’s a natural disaster, human…
November 17, 2021
Are you still running your own telecom infrastructure? While there may be good reasons to continue to do so, there might also be a growing list of reasons you should consider making the switch. Below are six signs that you are ready to find the right CPaaS. 1. The competition’s beating you with new communications…
November 10, 2021
Telecom Fraud Fraud in telecom generally comes in three disgusting flavors. The first, and probably most commonly talked about, is fraud against an individual person - consumer fraud. People robbing other people. When your elderly mother receives a call “from the IRS” informing her that, unless she gives up her Social…
November 4, 2021
Several new features and enhancements are now available in our API. Please be sure to review the information below regarding an upcoming breaking change to Call Flow Configuration updates and let us know if you have any questions. PROGRAMMABLE VOICE // New Features & Enhancements 1. Update Call Flow Configurations…
November 1, 2021
In telecom, “pricing” and “costs” are two very distinct, and sometimes confused, things. Historically, there has been an intense focus on achieving the lowest price-per-minute/message. Seemingly endless amounts of time, resources and infrastructure have been thrown at winning these rock-bottom prices. Often, though…
October 13, 2021
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