Telephone Cable Stranding Machine | 1922
We are thrilled to announce that Voxology has been honored with the Channel Vision Visionary…
June 7, 2024
#news
“Batch” in telecommunications refers to the process of delivering large volumes of SMS or phone…
February 16, 2024
#product
To be a Campaign Service Provider (CSP) or not to be... The quick answer: if you’re providing SMS or…
July 21, 2023
Site Reliability Engineering (SRE) is a culture thing. SRE shouldn’t be treated as a generic set of practices and guidelines you bullet out in a doc, hoping your employees commit them to memory. At Voxology, we take SRE seriously. That’s why we wrote a whitepaper that we hope helps organizations embrace and improve…
January 11, 2023
Hi All! Several new features and enhancements are now available in our API and Portal. RELEASE NOTES // January 2023 PROGRAMMABLE VOICE // New Features & Enhancements 1. WEBHOOK Enhancements // Support for a new parameter A new parameter is now supported within the WEBHOOK Call Flow Action: await_response_hold_audio…
January 3, 2023
#release-notes
Emergencies happen. When they do, a quick and efficient response time is critical to mitigating damage. Taking advantage of Voxology’s Emergency Calling service is a simple, cost-effective way to assure you save precious minutes during an emergency. Using Voxology’s Enhanced 911 (E911) service, you are able to…
November 23, 2022
Call Recording gives you the power to easily record any call via Voxology’s Programmable Voice API or on Voxology SIP Trunks. Call Recording provides valuable insight into conversations between agents and customers for quality assurance and training purposes. It also functions as a tool for fact verification and to…
October 26, 2022
CNAM (Caller ID Name) is a telecommunications feature that enables the name registered to the phone number of the calling party to be displayed on the receiving party’s device. In analog networks, the Caller Name can be up to 15 alphanumeric characters, including spaces. Authoritative CNAM data is stored in databases…
July 14, 2022
Hi All! Several new features and enhancements are now available in our API and Portal. RELEASE NOTES // July 2022 PROGRAMMABLE VOICE // New Features & Enhancements 1) Call Recording // List/View Recordings new property and search parameter - type A new search parameter is now available in the List Recordings method…
The Voxology Phone Number Information Lookup API goes beyond the basic functionality of caller id name (CNAM), delivering valuable insight on local, toll-free and international phone numbers, such as the underlying: carrier name, line type (landline, mobile, voip), location, rate center, and even who the number belongs…
July 1, 2022
Customer expectations have evolved as technology has brought the world to their fingertips. The days of it being acceptable for a business to be open 9-5 are long gone. We now assume companies should be available 24/7/365 by phone for all customer service and most self-service activities. If your business is…
June 16, 2022
When we think about harmony in a business setting, we might assume it means that two or more people or businesses are perfectly aligned — not only in their goals but in the execution of the complex processes it may take to accomplish those goals. True harmony happens when people with different sounding voices are…
May 9, 2022
Voxology Acquires Capalon Communications to Expand Capabilities and Product Offering NEWPORT BEACH, CA, April 29, 2022 – Voxology , a Communications Platform as a Service (CPaaS) announced today that it has acquired Capalon Communications’ hosted PBX business. Capalon is a boutique supplier of high tech, high touch…
May 2, 2022
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