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Optimize Your Communications By Reducing Complexity

The Law of Conservation of Complexity (aka Tesler’s Law) states that “every application has an…

August 4th, 2021


SMS Alerts: Automating Modern, Timely Communications

SMS alerts are text messages sent in both urgent and time-sensitive situations. Alerts may be…

June 30th, 2021


What Is Phone Number Information Lookup

A Phone Number Information Lookup API allows you to look up details about a phone number with a…

June 24th, 2021


Enhance CX By AI-Enabling Your Contact Center

The way contact centers leverage technology has changed in recent years. Of course, as the tech…

June 16th, 2021


What Is A2P 10DLC

A2P 10DLC stands for Application to Person Ten Digit Long Code. This new industry development allows…

June 8th, 2021


Maximize Revenue With SMS Appointment Reminders

Appointment Reminder text messages (SMS) can be sent to customers to remind them of upcoming…

June 2nd, 2021


Call Masking 101

What is Call Masking? Call Masking (aka Call Anonymization) uses proxy phone numbers, provided by a…

May 25th, 2021


Call Tracking 101

What is Call Tracking? Call Tracking enables your business to know exactly where, and from which…

May 12th, 2021


What Is CPaaS

CPaaS stands for Communications Platform as a Service. Similar to other Platforms as a Service (PaaS…

May 4th, 2021



STIR/SHAKEN, or SHAKEN/STIR, is a technology framework consisting of a suite of protocols designed…

February 17th, 2021