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Optimize Your Communications By Reducing Complexity

The Law of Conservation of Complexity (aka Tesler’s Law) states that “every application has an…

August 4th, 2021

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SMS Alerts: Automating Modern, Timely Communications

SMS alerts are text messages sent in both urgent and time-sensitive situations. Alerts may be…

June 30th, 2021

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What Is Phone Number Information Lookup

A Phone Number Information Lookup API allows you to look up details about a phone number with a…

June 24th, 2021

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Enhance CX By AI-Enabling Your Contact Center

The way contact centers leverage technology has changed in recent years. Of course, as the tech…

June 16th, 2021

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What Is A2P 10DLC

A2P 10DLC stands for Application to Person Ten Digit Long Code. This new industry development allows…

June 8th, 2021

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Maximize Revenue With SMS Appointment Reminders

Appointment Reminder text messages (SMS) can be sent to customers to remind them of upcoming…

June 2nd, 2021

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Call Masking 101

What is Call Masking? Call Masking (aka Call Anonymization) uses proxy phone numbers, provided by a…

May 25th, 2021

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Call Tracking 101

What is Call Tracking? Call Tracking enables your business to know exactly where, and from which…

May 12th, 2021

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What Is CPaaS

CPaaS stands for Communications Platform as a Service. Similar to other Platforms as a Service (PaaS…

May 4th, 2021

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What Is STIR/SHAKEN

STIR/SHAKEN, or SHAKEN/STIR, is a technology framework consisting of a suite of protocols designed…

February 17th, 2021

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