Telephone Cable Stranding Machine | 1922
The communications world is now full of “as a service” options. In the end, the traditional lines…
April 27, 2022
#product
Customer expectations have evolved as technology has brought the world to their fingertips. The days…
June 16, 2022
How non-traditional carriers are changing the communications landscape for the Enterprise. Telecom…
March 16, 2022
Voxology is the premier cloud communications platform designed for SaaS applications. We believe communications should be easy, reliable, and that your provider should serve you. It’s Time to Expect More From Your Communications Provider Serverless communications API Scale on demand Batch calling and messaging AI…
March 15, 2023
What’s In A Phone Number? A Lot! Delivering great customer experience over the phone is often an overlooked method of setting apart your business from competitors. As the carrier for the modern enterprise, at Voxology we make it easy to port your numbers over to us or instantly provision new phone numbers and access a…
February 9, 2023
Encrypting voice communications is a critical addition to your security strategy in a post-Covid environment that has seen an exponential increase in cybercrimes and data hacks. The FBI reported a staggering 300% increase in such crimes since Covid-19 . Voxology, the carrier for the modern enterprise, offers end-to…
January 19, 2023
Site Reliability Engineering (SRE) is a culture thing. SRE shouldn’t be treated as a generic set of practices and guidelines you bullet out in a doc, hoping your employees commit them to memory. At Voxology, we take SRE seriously. That’s why we wrote a whitepaper that we hope helps organizations embrace and improve…
January 11, 2023
Hi All! Several new features and enhancements are now available in our API and Portal. RELEASE NOTES // January 2023 PROGRAMMABLE VOICE // New Features & Enhancements 1. WEBHOOK Enhancements // Support for a new parameter A new parameter is now supported within the WEBHOOK Call Flow Action: await_response_hold_audio…
January 3, 2023
#release-notes
Emergencies happen. When they do, a quick and efficient response time is critical to mitigating damage. Taking advantage of Voxology’s Emergency Calling service is a simple, cost-effective way to assure you save precious minutes during an emergency. Using Voxology’s Enhanced 911 (E911) service, you are able to…
November 23, 2022
Call Recording gives you the power to easily record any call via Voxology’s Programmable Voice API or on Voxology SIP Trunks. Call Recording provides valuable insight into conversations between agents and customers for quality assurance and training purposes. It also functions as a tool for fact verification and to…
October 26, 2022
Hi All! Several new features and enhancements are now available in our API and Portal. RELEASE NOTES // July 2022 PROGRAMMABLE VOICE // New Features & Enhancements 1) Call Recording // List/View Recordings new property and search parameter - type A new search parameter is now available in the List Recordings method…
July 14, 2022
CNAM (Caller ID Name) is a telecommunications feature that enables the name registered to the phone number of the calling party to be displayed on the receiving party’s device. In analog networks, the Caller Name can be up to 15 alphanumeric characters, including spaces. Authoritative CNAM data is stored in databases…
The Voxology Phone Number Information Lookup API goes beyond the basic functionality of caller id name (CNAM), delivering valuable insight on local, toll-free and international phone numbers, such as the underlying: carrier name, line type (landline, mobile, voip), location, rate center, and even who the number belongs…
July 1, 2022
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